PU Prime Logo

PU Prime

Seychelles 5-10 years
Trusted
7.21
/10

Pros and Cons

Pros

  • Regulated by ASIC, FSCA, FSCM, and FSA
  • Offers 850+ trading instruments including forex, commodities, and cryptocurrencies
  • Platforms: MetaTrader 4/5 and proprietary mobile apps
  • Comprehensive educational resources including webinars and trading guides
  • Competitive trading conditions with leverage up to 1:1000 and low spreads

Cons

  • Slow average execution speed of 120 milliseconds
  • No VPS hosting for low-latency trading
  • Limited regulatory oversight (mostly Tier-3 and Tier-2)
  • Not suitable for scalping due to execution delays
  • Restricted access for traders from major markets like the US

Basic Information

Company Name
PU Prime
Registered Region
Seychelles
Established Period
5-10 years
Company Service Email Address
Contact Number
+2484373105
Company Website

User Reviews

Seema Belim
New York, USA

Customer service is horrible. They just don’t know what to do. If you lose money because of them, they won’t help you. The negative balance on my account was not reset, and I lost a significant amount of money because of their incompetence.

NandakumarKT
Mumbai, India

I lost my entire savings of $90,000 in a PU Prime PAMM account due to misleading actions by PAMM managers. My experience has been devastating, and I strongly advise against using this broker.

Esme Tan
Singapore

I’ve been using the PU Prime app for years now, and it’s been a good experience. Made a decent amount of profit, and the interface is easy to learn for beginners. Just wish the withdrawal process was a bit faster.

Charcoal Ang
Kuala Lumpur, Malaysia

My experience with PU Prime has been outstanding! The trading environment is stable, and execution is fast. Their support team is very responsive and knowledgeable, making my trading experience much smoother.

PU Prime Overview

Founded in 2015 and headquartered in Seychelles, PU Prime is a reputable forex broker that operates under multiple regulatory licenses, including the Financial Services Authority (FSA) of Seychelles and the Australian Securities and Investments Commission (ASIC). With a commitment to providing a secure trading environment, PU Prime has established itself as a trusted platform for both novice and experienced traders, offering access to diverse financial markets while ensuring compliance with stringent regulatory standards.

Is PU Prime Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Seychelles Segregated Funds, Investor Compensation Scheme
Financial Services Commission (FSC) Mauritius Segregated Funds, Investor Compensation Scheme
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds, Investor Compensation Scheme
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme

Is PU Prime Regulated and How Are Client Funds Protected?

PU Prime is a regulated broker operating under the supervision of multiple reputable financial authorities, including the FSA in Seychelles, FSC in Mauritius, FSCA in South Africa, and ASIC in Australia. This regulatory framework ensures that PU Prime adheres to strict standards regarding transparency, client fund protection, and operational integrity. Client funds are safeguarded through measures such as segregated accounts that separate client funds from the broker’s operational funds, reducing the risk of misuse. Additionally, PU Prime may offer investor compensation schemes, providing further security to clients in the event of insolvency. The diverse regulatory oversight across multiple jurisdictions enhances the trustworthiness and legitimacy of the broker, making PU Prime a safe choice for traders globally.

Trading Platforms and Apps

What Trading Platforms and Apps Does PU Prime Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, advanced charting tools Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Secure login (encryption), market depth, economic calendar, technical indicators Demo accounts, VPS, API interfaces
Web Version Any device with internet access Secure login (encryption), symbol lookup, one-click trading, real-time alerts Demo accounts, educational resources
Mobile App iOS, Android Secure login (biometrics), push notifications, quick order execution, market analysis tools Demo accounts, trading signals

PU Prime offers a variety of trading platforms tailored to different trader needs. MT4 is ideal for beginners with its user-friendly interface and essential tools, while MT5 caters to advanced traders seeking additional features like market depth. The Web Version allows for access from any device, enhancing flexibility, and the Mobile App ensures that traders can monitor and execute trades on the go. All platforms prioritize security with features such as two-factor authentication and encrypted connections, ensuring that client data and funds are well protected. Additionally, PU Prime supports mobile trading, allowing for convenient access to markets anytime, along with fast order execution and real-time alerts to keep traders informed.

Overall, PU Prime provides a robust trading environment with multiple platforms and devices, ensuring traders have the necessary tools and security measures to operate efficiently in the financial markets.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 2-5 days, Withdrawal: 1-7 days No platform fees, but banks may charge (USD 15-30 for international wires) Min Deposit: 50 USD, Max Withdrawal: No limitation USD, EUR, GBP, AUD, CAD, AED
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction All currencies
E-wallets (Skrill, Neteller, Perfect Money, etc.) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: No limitation All currencies
Cryptocurrency Deposit: Instant, Withdrawal: Instant No platform fees Min Deposit: 50 USD, Max Withdrawal: No limitation All currencies
Local Payment Methods (e.g., GrabPay, local bank transfers) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity verification (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Payment methods may vary by region; Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. Some payment options, such as Skrill, are restricted for US users, and certain Middle Eastern countries limit PayPal usage. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log into your PU Prime client portal.
  2. Navigate to “Funds” in the left menu and click “Withdraw Funds.”
  3. Select your payment processor, enter your desired withdrawal amount (ensure you have sufficient free margin to cover the withdrawal), and follow the on-screen instructions.
  4. The finance department processes each withdrawal within 24 hours and e-mails confirmation.

Customer Support

PU Prime Customer Support Overview

Support Channels

PU Prime offers multiple support channels to ensure that customers receive the help they need efficiently. You can reach out to them via:

  • Email: For quick and personalized support, customers can email info@puprime.com.
  • Live Chat: For instant assistance, connect with PU Prime’s experts through the live chat feature available on their website.
  • Telephone: Customers can call +248 4373 105 for immediate, personalized support.
  • Social Media: Follow PU Prime on various social media platforms to stay updated and reach out for support.

Service Availability

PU Prime’s customer service is available 24/5, ensuring that clients can get support at any time during the trading week. They also provide support on weekends, with specific hours from 03:00 (GMT+2) / 04:00 (GMT+3) to 12:00 (GMT+2) / 01:00 (GMT+3). Multilingual support is offered to cater to a diverse clientele, including support in English and several other languages.

Additional Resources

In addition to their direct support services, PU Prime provides valuable educational resources such as:

  • Video tutorials
  • Webinars
  • Market analyses
  • Trading signals

These resources are designed to enhance customer knowledge and trading skills, ensuring they can make informed decisions.

Frequently Asked Questions

Yes, PU Prime is regulated by multiple financial authorities, including the Financial Services Authority (FSA) of Seychelles, the Financial Services Commission (FSC) of Mauritius, the Financial Sector Conduct Authority (FSCA) of South Africa, and the Australian Securities and Investments Commission (ASIC). This ensures compliance with strict standards of transparency and client fund protection.

PU Prime offers competitive trading conditions, including various account types with differing minimum deposit requirements. For example, the Standard Account has a minimum deposit of $50, while the ECN Account requires a minimum of $10,000. The maximum leverage available is up to 1:1000, allowing traders to amplify their trading potential.

Client funds at PU Prime are held in segregated accounts with reputable banks, ensuring that they are protected and separate from the company’s operational funds. Additionally, PU Prime implements robust security measures, including encryption and two-factor authentication, to safeguard personal and financial information.

PU Prime’s trading platform is designed to provide a seamless user experience with an intuitive interface, advanced charting tools, and real-time market data. Traders can access the platform via desktop and mobile apps, allowing for flexibility and ease of use. PU Prime also offers educational resources and customer support to assist users in navigating the platform effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.