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JustMarkets

Seychelles 2-5 years
Trusted
6.10
/10

Pros and Cons

Pros

  • Regulated by CySEC, FSCA, FSA Seychelles, and FSC
  • Over 260 tradable instruments including Forex, stocks, and cryptocurrencies
  • Platforms: MetaTrader 4 and MetaTrader 5
  • Competitive spreads starting from 0.0 pips
  • Swap-free accounts available for Islamic traders

Cons

  • Limited regulatory oversight in major jurisdictions
  • No support for advanced trading platforms like cTrader
  • High spreads on certain account types
  • Restricted availability in key regions like the US and UK
  • Some reports of technical issues affecting trading experience

Basic Information

Company Name
JustMarkets
Registered Region
Seychelles
Established Period
2-5 years
Company Service Email Address
Contact Number
+24846320271
Company Website

User Reviews

Lazha
Nairobi

I’ve been trading with JustMarkets for a few months now and so far it’s been a smooth experience. The platform works fast, even during busy market hours, and I didn’t have any issues with deposits or withdrawals. Support replied quickly when I had a question. Overall, I’m happy with the service and plan to keep using it.

Jay Patil
Mumbai

JustMarkets has been fantastic for my trading journey. The interface is user-friendly, and I’ve experienced quick execution times. Their customer service has been responsive and helpful whenever I’ve needed assistance. I recently made a withdrawal, and it was completed without any issues. Highly recommend!

Sniper Shot
Lagos

My experience with JustMarkets has been frustrating. I lost $3,000 due to a lack of verification before withdrawal, and customer support was not helpful at all. I raised a ticket, but the response was inadequate. I advise anyone using their services to change their passwords frequently to avoid security issues.

Kenz Mart
Karachi

Stay away from JustMarkets! I have been waiting for my withdrawal for over a month. Their customer service keeps sending automated responses without any real solutions. I feel scammed as they keep canceling my withdrawal requests citing vague reasons. Do not trust this broker!

JustMarkets Overview

JustMarkets is a well-established forex broker founded in 2012, headquartered in Seychelles. The broker operates under multiple regulatory authorities, including the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Authority (FSA) in Seychelles, the Financial Sector Conduct Authority (FSCA) in South Africa, and the Financial Services Commission (FSC) in Mauritius. This regulatory oversight ensures high standards of compliance and trader protection, reinforcing JustMarkets’ reputation as a trustworthy platform for forex trading.

JustMarkets offers a comprehensive range of trading instruments, including forex, commodities, indices, cryptocurrencies, and CFDs. Traders can utilize popular platforms like MetaTrader 4 and MetaTrader 5, equipped with advanced charting tools and various execution options. The broker supports its clients with 24/7 customer service in multiple languages and emphasizes quick, secure deposit and withdrawal processes. Unique advantages of JustMarkets include competitive spreads starting at 0.0 pips, high leverage of up to 1:3000, and an innovative copy trading feature that allows clients to replicate the trades of successful investors. These factors, combined with a strong commitment to trader education, make JustMarkets a compelling choice for both novice and experienced traders seeking to enhance their trading experience.

Is JustMarkets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Seychelles Financial Services Authority (FSA) Seychelles Segregated Funds
Cyprus Securities and Exchange Commission (CySEC) Cyprus Investor Compensation Scheme
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds
Financial Services Commission (FSC) Mauritius Segregated Funds
Financial Services Commission (FSC) British Virgin Islands Segregated Funds

Is JustMarkets Regulated and How Are Client Funds Protected?

JustMarkets is a regulated broker, holding licenses from several recognized financial authorities, including the Seychelles Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC), Financial Sector Conduct Authority (FSCA), and the Financial Services Commission (FSC) in both Mauritius and the British Virgin Islands. These regulatory bodies enforce compliance with international financial laws and standards, ensuring a secure trading environment for clients. Client funds are protected through measures such as segregated accounts, which keep client funds separate from the broker’s operational funds, and in some jurisdictions, an investor compensation scheme that provides additional protection in the event of broker insolvency. Such regulatory oversight enhances the legitimacy and safety of trading with JustMarkets, making it a trusted choice for traders seeking a secure trading experience.

Trading Platforms and Apps

What Trading Platforms and Apps Does JustMarkets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication, one-click trading, multiple order types, price alerts, technical indicators Demo account, VPS, API interface
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Advanced charting, market depth, economic calendar, automated trading, price alerts Demo account, VPS, API interface
Web Version Any device with internet access Encrypted login, symbol lookup, multiple order types, real-time alerts Demo account
Mobile App iOS, Android Biometric login, push notifications, market search, trading signals Demo account

JustMarkets provides a variety of trading platforms designed to cater to different trader needs. MetaTrader 4 is ideal for those seeking a user-friendly interface and is widely regarded for its extensive tools and features. MetaTrader 5, suitable for advanced traders, offers enhanced analytical capabilities and depth of market features.

The mobile app facilitates trading on-the-go, allowing users to manage their accounts and receive real-time alerts. JustMarkets emphasizes security through robust login methods and fast order execution, ensuring a seamless trading experience across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. The broker verifies users, requiring first-time large withdrawals (typically over 2,000 USD) to present identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Payment methods may vary by region; for instance, Southeast Asian users often prefer GrabPay or local bank transfers, while European clients typically utilize SEPA transfers. Latin American users usually rely on domestic banks. Some tools are restricted in specific regions, such as US users being unable to use Skrill, and certain Middle Eastern countries limiting PayPal.

Local advantages include partnerships with banks in Japan that may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with multiple base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your account.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount to withdraw.
  5. Submit your withdrawal request.

Ensure you meet all verification requirements, such as providing identity documents for large withdrawals. Typical processing time is within one minute, but may vary based on the method used.

Customer Support

JustMarkets Customer Support Overview

Support Channels

JustMarkets offers a variety of contact methods to ensure that customer support is always accessible. Clients can reach out via:

  • Email: Support can be reached at support@justmarkets.com.
  • Live Chat: Instant support is available through the live chat feature on their website.
  • Telephone: Clients can call their support team at +248 46320271 or +230 529703301 for English support.
  • Social Media: JustMarkets is also active on platforms like Telegram, Instagram, Messenger, and WhatsApp, providing additional avenues for support.

Service Availability

JustMarkets prides itself on offering 24/7 customer service. This ensures that clients can receive help whenever they need it. The support team is multilingual, providing assistance in seven languages, including English, Spanish, Portuguese, and Arabic, which caters to a diverse clientele.

Additional Resources

In addition to direct support services, JustMarkets provides various educational resources to enhance the trading experience:

  • Video Tutorials: These provide visual guidance on using the trading platform effectively.
  • Webinars: Regular webinars cover market trends and trading strategies.
  • Market Analysis: Clients receive insights into market movements and trading signals.

With a strong emphasis on customer service, JustMarkets aims to provide timely and effective support, ensuring clients can maximize their trading potential.

Frequently Asked Questions

Yes, JustMarkets is regulated by the Cyprus Securities and Exchange Commission (CYSEC) and the Seychelles Financial Services Authority (FSA). These regulatory bodies ensure compliance with financial standards and provide oversight for the broker’s operations.

JustMarkets offers competitive trading conditions, including a minimum deposit of $10, leverage of up to 1:30 for retail clients and 1:300 for professional clients, and spreads starting from 0.3 pips. They provide various account types to cater to different trading needs.

JustMarkets prioritizes fund security by segregating client funds in separate bank accounts and implementing advanced data protection measures. Additionally, the broker adheres to strict regulatory requirements to enhance the safety of client assets.

JustMarkets offers 24/7 customer support through various channels, including live chat, email, and phone. Clients can reach out to the support team for assistance with their inquiries or issues at any time.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.