AI GOLD Logo

AI GOLD

Japan 5-10 years
Trusted
7.99
/10

Pros and Cons

Pros

  • Regulated by the Financial Services Agency (FSA) of Japan
  • Offers Forex, CFDs, and Click 365 products
  • Trading platforms: MetaTrader 4 and 5 with full licensing
  • Comprehensive educational resources including seminars and market analysis
  • Transparent fee structure with no account maintenance fees

Cons

  • Limited global reach and support
  • Narrow product range (mainly Forex and CFDs)
  • Language barrier for non-Japanese speakers
  • High fees on telephone orders compared to online trades
  • Limited compatibility with mobile platforms

Basic Information

Company Name
AI GOLD
Registered Region
Japan
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
+810368618181
Company Website

User Reviews

Daniel56
Malaysia

Smooth Trading Experience with AI Gold: Swift Execution and Varied Instruments. Started trading with AI Gold recently and it’s been pretty smooth. Love the variety of instruments they offer. The execution speed is spot on. Had to reach out to customer service a couple of times and they were right there to help. Setting up took a bit longer than expected but was worth the wait. Solid choice if you’re exploring different markets.

Carlos Juan
Philippines

AI Gold Shines with Lightning-Fast Withdrawals: Funds in 2 Days! AI Gold keeps exceeding expectations! I submitted a withdrawal request at 12:40pm the day after yesterday, and unbelievably, the funds landed in my bank account just 2 days later. That’s lightning speed! 5 stars all the way!

Yousef47
United States

Frustrating Customer Support Experience. I’ve had issues with withdrawing my funds and it took multiple attempts to reach customer support. When I finally got through, the responses were not helpful and took too long. I’m considering switching to another broker because of this.

Interbank Trader
United States

Terrible Experience with AI GOLD. I’ve been trading for a while, and my experience with AI GOLD has been nothing but frustrating. My withdrawal took over a week, and customer service was unresponsive. I felt ignored and undervalued as a trader. I would not recommend this platform.

AI GOLD Overview

AI GOLD, founded in 2019 and headquartered in Tokyo, Japan, operates under the regulation of the Financial Services Agency (FSA), holding a Retail Forex License (license number Kanto Local Financial Bureau No. 282). This regulatory oversight ensures that AI GOLD adheres to stringent financial standards, enhancing trust and credibility among traders. The broker offers a variety of trading options, primarily focusing on Forex and Contracts for Difference (CFDs), catering to both novice and experienced traders in the Japanese market.

AI GOLD stands out with its robust trading platform options, including MetaTrader 5, which provides traders with advanced charting tools and execution features. The broker offers a range of educational resources, including market commentary and technical reports, to support informed trading decisions. Customer support is readily available via phone during business hours, ensuring responsive assistance. Unique advantages of AI GOLD include competitive spreads and efficient withdrawal processes, making it an appealing choice for those looking to engage in Forex trading within a regulated framework.

Is AI GOLD Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is AI GOLD Regulated and How Are Client Funds Protected?

AI GOLD Securities Co., Ltd. is regulated by the Financial Services Agency (FSA) in Japan, holding a Retail Forex License with the license number Kanto Local Financial Bureau (Kin-sho) No. 282. This regulation signifies that AI GOLD adheres to stringent financial standards and compliance requirements, ensuring a level of trust and legitimacy in its operations. Client funds are protected through the implementation of segregated accounts, which means that clients’ funds are kept separate from the company’s operational funds. This provides an additional layer of security in the event of financial difficulties faced by the broker. Moreover, AI GOLD is part of an investor compensation scheme, offering further protection to investors in case of broker insolvency. With a commitment to regulatory compliance and client fund safety, AI GOLD presents itself as a safe and regulated option for traders seeking to engage in foreign exchange and other financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does AI GOLD Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, technical indicators, economic calendar Demo accounts, VPS, API interfaces
Web Version Any device with internet access Encrypted login, symbol lookup, price alerts, push notifications Demo accounts
Mobile App iOS, Android Biometric login, one-click trading, price alerts Demo accounts

AI GOLD provides a variety of trading platforms suitable for different trader needs. MT4/MT5 is optimal for advanced users due to its extensive features and flexibility. The web version is accessible from any device, allowing for convenient trading without software installation. The mobile app enhances trading on-the-go with secure logins and real-time alerts.

AI GOLD emphasizes security with multiple login methods, ensuring trader data safety. Fast order execution and effective market search tools are integrated across platforms, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region: Southeast Asian users may prefer GrabPay; European clients often use SEPA transfers; Latin American users rely on domestic banks; US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include zero-fee transfers through partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, follow these steps:

  1. Log in to your account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the amount to withdraw and confirm your identity as required.
  5. Submit your withdrawal request for processing.

Customer Support

AI GOLD Customer Support Overview

Support Channels

AI GOLD offers multiple contact methods to ensure clients receive the help they need promptly. You can reach their customer support team through the following channels:

  • Email: Clients can send their inquiries via email for detailed responses.
  • Live Chat: For immediate assistance, AI GOLD provides a live chat feature on their website.
  • Telephone: The primary phone number for customer support is +81 03-6861-8181, where representatives are available to assist you with any questions.
  • Social Media: AI GOLD is also active on social media platforms, providing updates and support through these channels.

Service Availability

AI GOLD’s customer support is available 24/5, ensuring that clients can receive help during standard trading hours. Additionally, they offer multilingual support in several languages, including Japanese and English, to cater to a diverse client base.

Additional Resources

To enhance the trading experience, AI GOLD provides various educational resources, including:

  • Video Tutorials: These tutorials cover various trading concepts and platform functionalities.
  • Webinars: Regularly scheduled webinars allow clients to learn from experienced traders.
  • Market Analysis: AI GOLD offers market forecasts and insights to help traders make informed decisions.
  • Trading Signals: Clients can access trading signals to inform their trading strategies.

Frequently Asked Questions

Yes, AI GOLD is regulated by the Financial Services Agency (FSA) in Japan. This regulation ensures that the company adheres to strict financial standards and practices, providing clients with a level of trust and security in their trading activities. Clients can expect transparency, protection of funds, and compliance with industry regulations.

AI GOLD offers various trading conditions including competitive spreads, access to the MetaTrader 5 platform, and a range of financial products such as Forex and CFDs. The broker provides both demo and live accounts, allowing clients to choose the trading environment that best suits their needs. Additionally, the execution speed is reported to be swift, enhancing overall trading efficiency.

AI GOLD prioritizes the security of client funds by maintaining them in segregated accounts, which means that client funds are kept separate from the company’s operational funds. This practice provides an additional layer of protection. Furthermore, as a regulated entity, AI GOLD is subject to regular audits and compliance checks to ensure the safety and integrity of client capital.

AI GOLD provides a variety of resources to enhance the user experience, including educational materials such as webinars, seminars, and market commentary. They also offer trading tools like the e-profit platform for real-time market data and analysis. This comprehensive support is designed to help both novice and experienced traders make informed decisions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.