Eiwa Securities Logo

Eiwa Securities

Japan 15-20 years
Trusted
7.99
/10

Pros and Cons

Pros

  • Regulated by Japan Securities Dealers Association
  • Established in 1949 with over 70 years of experience
  • Offers a transparent pricing model
  • Wide range of securities including stocks and bonds
  • Strong focus on client trust and community-based services

Cons

  • No support for MT4 or MT5 trading platforms
  • Limited to Japanese language website and support
  • No forex trading available
  • Lack of demo account for practice
  • Restricted range of trading instruments

Basic Information

Company Name
Eiwa Securities
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810662319311

User Reviews

Aiko Tanaka
Osaka

I had high hopes for Eiwa Securities given its long history, but I am disappointed. The withdrawal process is slow and cumbersome. It took over a week for my funds to arrive, and customer support was not very helpful when I reached out for assistance.

Keisuke Yamamoto
Tokyo

Eiwa Securities has been a great platform for my trading needs. The interface is user-friendly, and I appreciate the speed of execution. I’ve had a positive experience with their customer service as well; they are responsive and knowledgeable.

Hiroshi Suzuki
Nagoya

Terrible experience! I tried to contact support multiple times regarding an issue with my account, but they were unresponsive. Plus, there are no options for forex trading, which is a major drawback for me. I’m looking for a new broker.

Yuki Nakamura
Fukuoka

Overall, I’m satisfied with Eiwa Securities. The platform is straightforward and the fees are transparent. However, I think they could improve by offering a wider range of trading instruments. Still, it’s been a solid choice for me so far.

Eiwa Securities Overview

Eiwa Securities Co., Ltd., founded in April 1949 and headquartered in Osaka, Japan, is a community-focused securities firm regulated by the Japan Securities Dealers Association. The broker operates under the financial instrument operator number issued by the Kinki Finance Bureau (license number: 5). Eiwa Securities aims to provide a comprehensive range of financial services, ensuring compliance with strict regulatory standards to foster trust and security among its clients.

Is Eiwa Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Kinki Finance Bureau Japan Segregated Funds, Investor Compensation Scheme

Is Eiwa Securities Regulated and How Are Client Funds Protected?

Eiwa Securities Co., Ltd. is regulated by the Kinki Finance Bureau in Japan, which ensures that the broker adheres to strict financial regulations to protect its clients. Client funds are safeguarded through measures such as segregated accounts, which separate client funds from the company’s operational funds, as well as an investor compensation scheme that provides additional security in the event of insolvency. This regulatory oversight helps to foster a safer trading environment, making Eiwa Securities a legit broker for investors seeking to trade in Japan. Although the broker does not offer a wide range of trading instruments, its long-standing presence in the market and commitment to compliance with regulatory standards contribute to its credibility and trustworthiness.

Trading Platforms and Apps

What Trading Platforms and Apps Does Eiwa Securities Offer for Traders?

Platform Device Support Key Features Additional Services
Proprietary Platform Windows, macOS Login security (encryption), market search, basic order types, price alerts No demo accounts, no VPS
Web Version Any device with a browser Login security (encryption), market search, price alerts No demo accounts, no VPS
Mobile App iOS, Android Login security (biometrics), market search, price alerts No demo accounts, no VPS

Eiwa Securities provides a proprietary trading platform suitable for basic trading activities, with functionality across both desktop and mobile environments. The mobile app enhances convenience with features like biometric login and real-time alerts, while the web version offers accessibility from any device. Each platform emphasizes secure logins and efficient market search tools, although advanced services like demo accounts or VPS are not available. Overall, Eiwa Securities caters primarily to users seeking fundamental trading capabilities in a regulated environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region: Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include partner banks in Japan offering zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account on the Eiwa Securities platform.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, adhering to the limits specified.
  5. Submit your request and provide any required identity verification documents.
  6. Wait for processing, which may take 1-3 days depending on the method used.

Customer Support

Eiwa Securities Customer Support Overview

Support Channels

Eiwa Securities offers multiple contact methods to ensure that customers can reach out for help efficiently. The main support channels include:

  • Email: Clients can send inquiries via email, which is monitored regularly for prompt responses.
  • Live Chat: Although Eiwa Securities does not currently offer live chat support, customers can contact support through other channels.
  • Telephone: Direct assistance is available via phone at +81 06-6231-9311, allowing for immediate support.
  • Social Media: Customers can follow Eiwa Securities on social media platforms for updates and announcements.

Service Availability

The customer support service at Eiwa Securities is available Monday to Friday from 9:00 AM to 5:00 PM, excluding holidays. Support is primarily offered in Japanese, which may limit accessibility for non-Japanese speakers.

Additional Resources

To enhance the trading experience, Eiwa Securities provides various educational resources, including:

  • Video Tutorials: These resources help clients understand trading strategies and the platform.
  • Webinars: Regular webinars are conducted to educate clients on market trends and analysis.
  • Market Analysis: Eiwa offers insights into market conditions, which can aid in trading decisions.
  • Trading Signals: Clients may receive trading signals to assist in making informed trades.

Frequently Asked Questions

Eiwa Securities is regulated by the Japan Securities Dealers Association and operates under the Kinki Finance Bureau, holding the Financial Instruments Operator Number: Kinki Finance Bureau Director (Financial Instruments) No. 5. This regulatory framework ensures that Eiwa Securities adheres to strict guidelines for investor protection and operational integrity.

Eiwa Securities primarily offers securities trading, including stocks, bonds, and investment trusts. However, it does not provide forex trading or support popular trading platforms like MT4 or MT5. Instead, clients trade using Eiwa’s proprietary platform, which may lack some advanced features found in other platforms.

Client funds at Eiwa Securities are secured through regulatory protections mandated by the Japan Securities Dealers Association. These regulations require stringent operational procedures, and client funds are typically held in segregated accounts to ensure they are protected from the firm’s operational risks.

Clients can address concerns or complaints by visiting the Audit Department at Eiwa’s head office in Osaka or by calling their hotline at +81 06-6231-9329. The reception hours are Monday to Friday, from 9:00 AM to 5:00 PM (except holidays). Eiwa Securities also participates in a financial ADR system to resolve disputes related to trading operations.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.