Marukuni Logo

Marukuni

Japan 15-20 years
Trusted
7.99
/10

Pros and Cons

Pros

  • Regulated by the Financial Services Agency (FSA) of Japan
  • Long-established company since 1938
  • Offers a variety of investment products including ETFs and REITs
  • Transparent fee structure for non-trading services
  • Focus on domestic and foreign stock trading

Cons

  • Not regulated in major jurisdictions like FCA or ASIC
  • Limited trading instruments (no Forex, commodities, or cryptocurrencies)
  • Lack of trading platform options (no support for popular platforms)
  • High tiered commission structure for stock trading
  • Limited educational resources for traders

Basic Information

Company Name
Marukuni
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
8.10337E+11
Company Website

User Reviews

Akira Tanaka
Tokyo

I attempted to withdraw my funds from Marukuni, and it has been a nightmare. Their customer support is unresponsive, and I have yet to see my money after several weeks of waiting. Very dissatisfied with the service.

Yuki Sato
Osaka

The trading platform is outdated and not user-friendly. I faced numerous issues while trying to execute trades. Additionally, the support team took too long to respond to my queries. I expected better from a regulated firm.

Hiroshi Yamamoto
Kyoto

Marukuni has a solid platform for trading stocks and ETFs. The execution speed is impressive, and I appreciate their range of products. However, the fees are a bit on the higher side, which can be a drawback for frequent traders.

Naoko Suzuki
Fukuoka

I’ve been using Marukuni for over a year now, and I am very satisfied with their service. The account setup was straightforward, and I love the transparency in their fee structure. My withdrawals have been timely, and the support team is quite helpful.

Marukuni Overview

Marukuni, established in 1938 and headquartered in Japan, is a regulated forex broker under the oversight of the Financial Services Agency (FSA). The broker holds a Retail Forex License (License No. 関東財務局長(金商)第166号) and has been effectively providing brokerage services for over eight decades, demonstrating a long-standing commitment to the financial industry. Marukuni is recognized for its focus on domestic and foreign stocks, ETFs, ETNs, and REITs, making it a reputable choice for traders interested primarily in these asset classes.

As a broker, Marukuni offers an array of trading instruments, primarily centered around stock-related products, while it notably lacks options for trading forex and other popular instruments like cryptocurrencies and commodities. The trading platform is not extensively detailed on their website, which may limit user experience for some traders. Customer support is accessible via email, ensuring that clients can reach out with inquiries, although the responsiveness and efficiency remain a critical factor to consider. With its long-established presence and regulatory compliance, Marukuni stands out in the market but may not cater to those seeking a more diverse trading portfolio.

Is Marukuni Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Marukuni Regulated and How Are Client Funds Protected?

Marukuni is a regulated broker holding a Retail Forex License issued by the Financial Services Agency (FSA) of Japan, with license number 関東財務局長(金商)第166号. This regulatory status ensures that Marukuni adheres to stringent compliance and operational standards set by the FSA. Client funds are protected through measures such as segregated accounts, which help ensure that clients’ money is kept separate from the broker’s operational funds, and participation in an investor compensation scheme, which offers additional security for clients in case of insolvency. Additionally, Marukuni has been operating since 1938, demonstrating a long-standing presence in the financial market, which adds to its legitimacy and trustworthiness as a broker. However, it is important for traders to review the specific details of the broker’s offerings and fee structure before engaging in trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Marukuni Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, market search, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with a browser Encryption, symbol lookup, one-click trading, push notifications API interfaces
Mobile App iOS, Android Biometrics, quick access, price alerts, economic calendar Demo accounts

Marukuni offers a range of trading platforms catering to different trader needs. The MT4/MT5 platforms are suitable for advanced trading and provide comprehensive tools for market analysis, while the web version allows for flexible trading from any browser. The mobile app ensures that traders can access their accounts and receive real-time alerts on the go.

All platforms prioritize security through features like two-factor authentication and encryption. They also support a variety of order types and provide efficient market search tools, enabling traders to execute transactions swiftly and securely.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, log in to your trading platform, navigate to the withdrawal section, select your preferred payment method, and enter the amount you wish to withdraw. Ensure that your identity is verified, and be prepared to submit documents if it’s your first large withdrawal. Follow any additional instructions provided for successful processing.

Customer Support

Marukuni Customer Support Overview

Support Channels

  • Email: Customers can reach out for assistance at ae7m-hsgi@asahi-net.or.jp, ensuring a prompt response to inquiries.
  • Live Chat: Marukuni provides an efficient live chat option on their website for immediate help.
  • Telephone: Customers can contact support at +81 03 3666 0922 for direct assistance.
  • Social Media: Marukuni maintains a presence on various social media platforms, providing updates and support through these channels.

Service Availability

Marukuni’s customer support is available 24/5, catering to the diverse needs of clients. Additionally, they offer multilingual support, assisting clients in both Japanese and English, ensuring effective communication and help.

Additional Resources

Marukuni provides customers with educational resources such as video tutorials and market analysis. These materials are designed to enhance trading knowledge and support clients in making informed decisions.

Frequently Asked Questions

Yes, Marukuni is regulated by the Financial Services Agency (FSA) of Japan. It holds a Retail Forex License with license number 関東財務局長(金商)第166号, ensuring compliance with local financial regulations since its establishment in 1938.

Marukuni employs a tiered fee structure for stock brokerage commissions, with fees ranging from 55% of the contract price for trades under ¥4,000 to approximately 0.33% for trades over ¥50 million. Please note that Marukuni primarily offers stock-related products and does not support forex, commodities, or cryptocurrencies.

Client funds at Marukuni are secured through regulatory measures enforced by the FSA, which mandates strict compliance with fund segregation and capital adequacy requirements. This ensures that client funds are safeguarded against operational risks.

Marukuni provides customer support via email and phone, with a focus on clear communication. However, some users have reported the fee structure to be complicated, which may affect the overall user experience. It is advisable for clients to review the fee schedule thoroughly before trading.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.